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在剛過去的暑假，倩柔和男朋友明傑去了日本旅行。旅程在第十三天的下午三時左右結束，他們拿著兩個大行李箱和兩個裝滿「戰利品」的旅行袋，懷著輕快的心情抵達大阪關西國際機場。在航空公司櫃位辦理登機手續時，服務員告訴他們暫時未能發出從上海轉往香港的航班登機證，並叫他們在抵達上海浦東國際機場後，先領回行李，然後留意當地航空公司的安排。他們即時向服務員打聽原因她卻說原因不明。那時候，他們心裡已經覺察有些不對勁，可是也無何奈何，唯有抵達上海後再了解情況。 236Please respect copyright.ＰＥＮＡＮＡS2yqdXwLFd
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晚上六時左右，他們甫一下機，便到辦理轉機服務的航空公司櫃檯打聽，詎料服務員說他們原本乘坐的航班已經因颱風的關係而取消了(香港正懸掛三號風球)，至於詳細的安排，要到機場大堂的櫃位查詢。聽到這個壞消息，倩柔的心情直往下沉！因為十三天的旅程本已疲憊不堪，再加上思念寄住在兔友協會的「加加」(一隻活潑可愛、間或有點膽怯的咖啡色澤西兔)，旅人更是歸心似箭！236Please respect copyright.ＰＥＮＡＮＡ5OfPBkOcG6
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他們拉著行李箱，乘電梯到機場大堂，碰見了剛才在飛機上坐在倩柔旁邊的男人，他跟一個長髮的女人在一起。236Please respect copyright.ＰＥＮＡＮＡksvbOZ6dfv
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那個男人跟他們說：「你們也是回香港的嗎？」 236Please respect copyright.ＰＥＮＡＮＡ9bkO5QTGuG
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他們稱是，於是便一起去找航空公司的服務櫃位。須臾，找到了。其時，看似有三、四十人的旅客圍著兩個服務櫃位，旅客有點鼓噪，大概是因為航空公司並沒有貼出告示交代安排，旅客根本不知何去何從。倩柔只聽見其中一個旅客怒氣沖沖地說：「只得兩個服務櫃檯！兩個服務員要十分鐘才處理好一張保險證明書！」236Please respect copyright.ＰＥＮＡＮＡIFe39HJIZW
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面對眼前有點混亂的情況，他們只好向正在排隊的香港人打聽打聽。在排隊的人告訴他們可以排隊確認機位和領取航班取消證明書(假如購買了旅遊保險，回港後可憑證明書向保險公司索償)，航空公司已經安排了酒店讓旅客入住。於是，他們便去排隊，但隊伍久久不見移動的跡象。236Please respect copyright.ＰＥＮＡＮＡjnseKWpupK
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期間，一名航空公司的男職員來到櫃位附近，用普通話大聲地跟旅客說：「旅遊車已經在大堂外等候，旅客可以乘車到酒店。」 236Please respect copyright.ＰＥＮＡＮＡ52hJHsSWoC
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當時，眾多旅客仍在排隊只有極少數人辦理好各項手續，所以沒有人理會他。這位職員見旅客不為所動，用比剛才更大一點的聲音，驅趕著站在一旁的旅客說：「上車吧！車子已經在外面等候！」236Please respect copyright.ＰＥＮＡＮＡGhBkxzW11S
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大部分旅客都朝男職員的方向望過去，其中一名正在辦理證明書的香港女旅客帶著辛辣的語氣用流利的普通話說：「我們全都還在等候辦理證明書，你叫我們上車？你有很多部車子接蛓我們嗎？」236Please respect copyright.ＰＥＮＡＮＡWwIEdJEQhr
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男職員回答說：「其實證明書不辦也可以啦！我們只有一部車子。」236Please respect copyright.ＰＥＮＡＮＡSSZH7yo3FN
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女旅客立即回應道：「你不需要我們需要！除非我們全都辦理好了，否則我們是不會上車的！剩下來的人怎麼辦？」236Please respect copyright.ＰＥＮＡＮＡeg7hxiFAkI
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其他的香港旅客都齊心附和她，令男職員為之語塞。 236Please respect copyright.ＰＥＮＡＮＡzalQaFbbZX
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倩柔跟明傑小聲地說：「這個女人的確很辣！」 236Please respect copyright.ＰＥＮＡＮＡyDzX7ZOlm8
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明傑笑著回應道：「這些時候正需要這種女人！」 236Please respect copyright.ＰＥＮＡＮＡQBGyTRQTUG
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倩柔微笑著連連點頭。當時，她的心裡除了佩服那個女人外，還在想：「大家總是在適當的時候發揮團結精神呢！」236Please respect copyright.ＰＥＮＡＮＡP4XJM2OHEc
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等著等著，彷彿過了一個世紀！晚上八時四十五分左右，終於所有旅客都辦理好各項手續！之後，旅客陸陸續續登上旅遊車，前往航空公司所安排的酒店。236Please respect copyright.ＰＥＮＡＮＡTO8EKIwE6F
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（待續）236Please respect copyright.ＰＥＮＡＮＡSQsD7bHxLe
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