態。度1234 copyright protection809ＰＥＮＡＮＡ5PawlNF4Ep 尼813Please respect copyright.ＰＥＮＡＮＡHdNLdOsez1

服。務1234 copyright protection809ＰＥＮＡＮＡyP1y0FxRq9 尼813Please respect copyright.ＰＥＮＡＮＡOYBzYR1dd6

813Please respect copyright.ＰＥＮＡＮＡFPZr9c2l8T
1234 copyright protection809ＰＥＮＡＮＡWaEcBWCUSs 尼813Please respect copyright.ＰＥＮＡＮＡD2Y6ESkd43

香港人越來越多要求？難道是因為劉德華曾說「今時今日咁既服務態度係吾得」，導致香港人的要求越來越多？有部分原因是有關係的，當中劉德華說了最重要的因素是態度，打工要有打工的態度，當老闆都要有老闆的態度。1234 copyright protection809ＰＥＮＡＮＡfwgSqlMsjP 尼813Please respect copyright.ＰＥＮＡＮＡNVVxzhiq7H

813Please respect copyright.ＰＥＮＡＮＡ88Wowtl5dc
1234 copyright protection809ＰＥＮＡＮＡUfG4RY1YAd 尼813Please respect copyright.ＰＥＮＡＮＡxYlIxomGbP

有些人是不明白的，打工的態度就是應該「返工就返工，吾好做其他事。」1234 copyright protection809ＰＥＮＡＮＡ55sDwNf524 尼813Please respect copyright.ＰＥＮＡＮＡMHCwsiyfFu

「你返工，係𢭃緊人工；份糧出比你，就係買起左你；你地返工既時間就係公司既時間。」1234 copyright protection809ＰＥＮＡＮＡfeVNn3NhG8 尼813Please respect copyright.ＰＥＮＡＮＡp6J68N8R7v

但其實很多打工仔的心入面還有第二句跟後「放工就放工，有嘢都吾好搵我！」1234 copyright protection809ＰＥＮＡＮＡT5qtxEt2pA 尼813Please respect copyright.ＰＥＮＡＮＡShM9HdQNc4

所以很多時候他們對其老闆既態度只得一半是正常，因為老闆放工了，然而打工既就冇得收工。明明已經到6點喎，都仲未走得，咁幾時收工啊，等你做好份工先囉。「但係份工係一日搞吾定喎」「咁就吾好收工喇！」1234 copyright protection809ＰＥＮＡＮＡCOZXYHHAz6 尼813Please respect copyright.ＰＥＮＡＮＡOkp1sguDFp

813Please respect copyright.ＰＥＮＡＮＡTdaPhXBMEc
1234 copyright protection809ＰＥＮＡＮＡlESQLfnwxu 尼813Please respect copyright.ＰＥＮＡＮＡpzn1dIAL8O

有得返工但冇得收工，係慘過失業冇工返。1234 copyright protection809ＰＥＮＡＮＡTxfU65cHfd 尼813Please respect copyright.ＰＥＮＡＮＡGWnAp1l2IF

*Btw,岩岩學識左有個term叫「量地」，即係失業，唯有係屋企地下劃方格，都幾形象化。1234 copyright protection809ＰＥＮＡＮＡa999BkJwEr 尼813Please respect copyright.ＰＥＮＡＮＡAk3WgpyjGl

813Please respect copyright.ＰＥＮＡＮＡmlMvv1ZJAJ
1234 copyright protection809ＰＥＮＡＮＡbFyH18Lzkt 尼813Please respect copyright.ＰＥＮＡＮＡX2u7W5RPza

另一方面，當老闆的態度又是如何？做老闆的態度就係「用人格感化，用行動指引」但係好多時當老闆既就係喺後面加多一句「用權力影響」。老闆係要有老闆既威嚴，但吾會係成日要板起個樣，再命令下屬去做事。1234 copyright protection809ＰＥＮＡＮＡr6rt9cJqwO 尼813Please respect copyright.ＰＥＮＡＮＡNt7QjrU4ig

「其身不正，雖令不從」1234 copyright protection809ＰＥＮＡＮＡcI0aRxWSn8 尼813Please respect copyright.ＰＥＮＡＮＡmo9MP0Ff8m

813Please respect copyright.ＰＥＮＡＮＡ8gq0kC0KCi
1234 copyright protection809ＰＥＮＡＮＡx8SjqTrhlo 尼813Please respect copyright.ＰＥＮＡＮＡJZqUoEP5Jt

所以態度，係好重要！1234 copyright protection809ＰＥＮＡＮＡEZBosyBbj6 尼813Please respect copyright.ＰＥＮＡＮＡLIi0IKFZDS

尤其是對於服務業的從業員，如果比個客一講你態度差，真係百口莫辯。態度係好主觀既問題，我話你態度差，你就係差㗎喇，無論你所講所表達係啱又好，錯又好，佢指你態度差，你就係已經係錯哂，就算是你講啱做啱，你只不過係錯少啲，不過你都係做得吾好，點都係有位比人入。1234 copyright protection809ＰＥＮＡＮＡxV8hDN4qPe 尼813Please respect copyright.ＰＥＮＡＮＡoA9Y2JZJye

老闆永遠都會講：1234 copyright protection809ＰＥＮＡＮＡbMXEcS31XF 尼813Please respect copyright.ＰＥＮＡＮＡYxdNbbHSS5

「你可以用個好啲既方法表達」1234 copyright protection809ＰＥＮＡＮＡ1BEuUcjRlU 尼813Please respect copyright.ＰＥＮＡＮＡazccM6tSf6

「你可以講得溫柔啲」1234 copyright protection809ＰＥＮＡＮＡs6DB9j5hTo 尼813Please respect copyright.ＰＥＮＡＮＡl8LsSZpNsO

「就算個客打橫講，你都要扮蟹，即係佢打橫時，你都要扮同佢打橫黎，但都係要好聲好氣」1234 copyright protection809ＰＥＮＡＮＡWrjDVv2tPl 尼813Please respect copyright.ＰＥＮＡＮＡbMKFYZOEIJ

咁咪即係佢玩哂，自己點都係錯，係既，鬼叫你係打工？就係算你老闆對住個客，個客發火，佢都係比人插，因為客始終係客。話知佢係「嚇鬼」個「嚇」，定係「呷醋」個「呷」，佢比得錢佢就大Q哂！1234 copyright protection809ＰＥＮＡＮＡBgVmCLmAGL 尼813Please respect copyright.ＰＥＮＡＮＡWxds54J7ir

今時今日咁既消費模式，你話得定吾得？1234 copyright protection809ＰＥＮＡＮＡREJcAL5yea 尼813Please respect copyright.ＰＥＮＡＮＡavfpbuBCyY

係無得吾得，咁所以你話個態度點會得呢。1234 copyright protection809ＰＥＮＡＮＡUb1tqpLrbK 尼813Please respect copyright.ＰＥＮＡＮＡ2xim8Xsbme

不過，對付依啲無理既客，其實係有方法，吾一定要扮死狗扮蟹。1234 copyright protection809ＰＥＮＡＮＡae62uBRvGq 尼813Please respect copyright.ＰＥＮＡＮＡ7ZETwNYfe3

813Please respect copyright.ＰＥＮＡＮＡA0sMyenqv8
1234 copyright protection809ＰＥＮＡＮＡmb2K8YXflS 尼813Please respect copyright.ＰＥＮＡＮＡZ2lzaUqTly

第一種係針尖麥芒：1234 copyright protection809ＰＥＮＡＮＡQjluNbg4el 尼813Please respect copyright.ＰＥＮＡＮＡN9ZUyF56BO

對付一啲要求多多，死日扮哂嘢既客。佢串你時，你嘲諷（係幾難㗎，要有番咁上下功力先做到）佢認叻時，你轉身（依個吾難啦）佢話點解咁貴要求解釋（實則想要你減價），你就解釋點解咁貴（死都吾減比佢），佢再發火話吾合理，你就再重新解釋多一次，總之佢明面要咩就比咩，依種人死要面，淨係不斷比說話你聽，你就扮聽吾明，講得兩講，會自動收皮，佢自己都會比你激死。 1234 copyright protection809ＰＥＮＡＮＡqr2qaC3R1H 尼813Please respect copyright.ＰＥＮＡＮＡmXQZPJg4GK

  − 意見接受，絕不遷就。1234 copyright protection809ＰＥＮＡＮＡkqsc4PWgk6 尼813Please respect copyright.ＰＥＮＡＮＡRS1Y4vz1pX

813Please respect copyright.ＰＥＮＡＮＡ94ZvlDzChv
1234 copyright protection809ＰＥＮＡＮＡjIM57ChW1N 尼813Please respect copyright.ＰＥＮＡＮＡdjqyFreJYA

第二種係好感方式1234 copyright protection809ＰＥＮＡＮＡYT6ifsasDX 尼813Please respect copyright.ＰＥＮＡＮＡ9L5zFYB7SY

會有一些客人對於好多嘢都有問題要問，點樣可以解決佢地？如果用黃子華既金句「好出奇牙」「係咁㗎啦」對付既話，恭喜你可以準備比人炒。對付依種人，你需要採用好感方式，吾係要佢對你有好感，而係要用「好似係咁（感）」1234 copyright protection809ＰＥＮＡＮＡev8ioOf0N1 尼813Please respect copyright.ＰＥＮＡＮＡh1LtAfbpDg

「點解要用微波爐叮」「好似係咁方便」1234 copyright protection809ＰＥＮＡＮＡA5VSy1xEWh 尼813Please respect copyright.ＰＥＮＡＮＡSO0KwFTlcS

「點解要搭火車吾搭飛機先」「好似係咁平啲」1234 copyright protection809ＰＥＮＡＮＡqh5Xh6XAv0 尼813Please respect copyright.ＰＥＮＡＮＡHHb1KkjW6H

「點解我問人地都吾同既」「好似係咁多種類」1234 copyright protection809ＰＥＮＡＮＡVIaTurCBDG 尼813Please respect copyright.ＰＥＮＡＮＡjUYUEfh6Ii

當你答完佢5次以上既好感方式，通常佢應該好似係咁走左去。 1234 copyright protection809ＰＥＮＡＮＡMGFx6Pmxc1 尼813Please respect copyright.ＰＥＮＡＮＡ1DyBJFjETK

  − 吾使多諗，好似係咁。1234 copyright protection809ＰＥＮＡＮＡcumBwfKJwS 尼813Please respect copyright.ＰＥＮＡＮＡwtjzjV6NU9

813Please respect copyright.ＰＥＮＡＮＡYaUo0AEFPj
1234 copyright protection809ＰＥＮＡＮＡ0CdgXVktQu 尼813Please respect copyright.ＰＥＮＡＮＡ1slYNdsbRT

第三種係埋身肉搏1234 copyright protection809ＰＥＮＡＮＡzY70VUcRMu 尼813Please respect copyright.ＰＥＮＡＮＡSEblGHamJ3

總是會有一班客係吾會多出聲，但係個樣係勁黑人憎，成日都係黑口黑面。明明大家都係第一次見面，三吾識七，你比面色邊個睇先。依種人係心入面係極度吾平衡，好容易就郁啲投訴。對付依種人就是要用冤鬼既方式，即係要打埋身，仲有拳拳到肉，逼佢比反應，逼佢要答你問題。佢睇緊件衫，皺晒眉頭咁，你就不斷聊佢講「依件衫個size好襯你喎」「可以既話你試下另一隻色丫，一樣咁好睇」你不斷講，講到佢比反應你，無論佢講好丫，定吾好，佢都會癈事再搵你。1234 copyright protection809ＰＥＮＡＮＡrsBsOY82r6 尼813Please respect copyright.ＰＥＮＡＮＡZIFoOaj7CX

依種咁既人係內心好多陰暗面，吾鍾意表達自己，而你既角色係踢佢埋牆腳，逼佢現真身，到時候係咪冇料扮四條就會一清二楚。1234 copyright protection809ＰＥＮＡＮＡe1rX9i3BGN 尼813Please respect copyright.ＰＥＮＡＮＡwsIEDnK07O

  − 黑面誘因，冤鬼纏身1234 copyright protection809ＰＥＮＡＮＡviO9HdTyHZ 尼813Please respect copyright.ＰＥＮＡＮＡI22waDToGL

813Please respect copyright.ＰＥＮＡＮＡg23BF7AhYr
1234 copyright protection809ＰＥＮＡＮＡM8o0S0wYS5 尼813Please respect copyright.ＰＥＮＡＮＡou9t6ERn2e

當然仲有好多不同既情況或者不同既咪死客人，點解係咪死？佢點都係你既米飯班主，吾死得，你都吾想陪葬既。就需要靠經驗同運氣了。1234 copyright protection809ＰＥＮＡＮＡQMXU5YTUKW 尼813Please respect copyright.ＰＥＮＡＮＡxyt372TahU

813Please respect copyright.ＰＥＮＡＮＡcUewmJMuM4
1234 copyright protection809ＰＥＮＡＮＡnBFHu4hKtY 尼813Please respect copyright.ＰＥＮＡＮＡz3bgrELca1

態度決定人生之道1234 copyright protection809ＰＥＮＡＮＡEL9YeYUWX7 尼813Please respect copyright.ＰＥＮＡＮＡ6tKwH7c0z1

服務難為尊嚴墳墓1234 copyright protection809ＰＥＮＡＮＡVCMP72ANIG 尼813Please respect copyright.ＰＥＮＡＮＡMU9nCar6eO

813Please respect copyright.ＰＥＮＡＮＡ4h3iyI5u5b
1234 copyright protection809ＰＥＮＡＮＡyLxrNy8XI6 尼813Please respect copyright.ＰＥＮＡＮＡVCnRG0NfAD

同感同悲1234 copyright protection809ＰＥＮＡＮＡmGD1rUoK1i 尼

口不擇言上#1234 copyright protection809ＰＥＮＡＮＡJ4VgA76r4g 尼

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